Many organisations are now under pressure to reduce costs and increase the efficiency of their in-house IT team; at the same time they are expected to continue to provide maximum uptime for critical business systems. Trying to support an ever-increasing product set with fixed or reducing staff levels can quickly turn into a nightmare, but there is a cost-effective solution available.

Digital Alliance member Lanway’s comprehensive and customisable portfolio of managed services is designed to help you reduce costs while providing maximum uptime; allowing your IT staff to concentrate on more strategic and business related issues.

Lanway's services cover:

• Web-based call-logging and call reporting
• Remote-monitoring and support
• On-demand telephone support
• In-hours and out of-hours call out
• Proactive technical attendance
• Health checks
• Sickness and holiday cover
• Project management and consultancy
• Training

All Lanway’s Managed Services are available through a number of flexible and cost-effective options that are customisable to meet your exact needs.

Lanway’s voucher schemes provide flexible cover, enabling you to call-off a comprehensive range of services on a fixed-price, per-incident basis. While for the more complex environments, a full service contract can provide complete piece of mind.

The benefits of Lanway Managed Services

Lanway managed services have been designed to remove the all too common problem of trying to do more with less. By utilising their services you will benefit from:

Reduced cost of investment – Allows your organisation to take advantage of Lanway custom-built facilities, as well as their specialist skills and resources, without the investment required to develop these in-house.

Focus resources on core areas - Your IT staff can focus on higher-priority, business related projects, knowing that Lanway certified and experienced professionals are managing your critical systems.

Access to the latest technology – You will benefit from Lanway's close relationship with the major technology manufacturers, providing you with the latest technology upgrades, and the reassurance that all support, maintenance and upgrades will be managed for you.

Lower and more controllable cost of ownership – You will be able to benefit from the latest technologies, without the associated high cost of ownership and resource required to maintain and support these in-house.

Call 01254 604593 or email enquiries@digital-alliance.org.uk if you would like us to contact you and discuss your requirements in more detail.